My client is asking for a refund. What are my options?
A step-by-step guide with every tool you need, embedded right where you need it.
What does your contract actually say about refunds, revisions, and deliverable acceptance?
What happens next
The dispute is resolved formally. Use this experience to tighten your contract clauses for the next project.
Related situations
Tools you might need
Credit Note Generator
Issue refunds and credit notes tied to original invoices
Contract Clause Builder
Assemble plain-English contract clauses for scope, payment, IP, confidentiality, and termination. Educational reference only. Free contract builder for freelancers.
Invoice-to-Payment Tracker
Lightweight local CRM for invoice status, aging, and CSV export
Related reading
What Is a Credit Note? When and How to Use One
What a credit note does, how it differs from a refund, when to issue one, and what fields to include. Complete guide for freelancers.
Read guide →Freelance Contract Essentials: 7 Clauses Every Project Needs
Scope, payment, IP, revisions, termination, liability, and dispute resolution in plain English — with red flags and signing tips.
Read guide →